Integrity We are dedicated and committed to complete honesty and integrity in everything we do.

Accountability We are committed to being cost-effective, results-oriented and hold ourselves accountable for our actions and the resources entrusted to us.

Quality Service is the lifeblood of Neighborhood Housing Services of Richmond Inc. We are committed to delivering quality customer service and strive to be cordial, conscientious, courteous, and fair to all our customers.

Innovation We are committed to being innovative and entrepreneurial in seeking solutions to meet customer and community needs.

Inclusion We exercise our responsibility to one another as an organization of caring people and believe we are the strongest when we are inclusive.

Collaboration Effective collaboration is the essence of our work and the hallmark of our relationships. We seek to collaborate and partner with those who are committed to the development and enrichment of Richmond’s neighborhoods.

Diversity We believe in the power of diversity and empowerment. We are committed to employing a qualified staff that reflects fully the diversity of the communities we serve. The commitment requires fair and equitable treatment of all employees as they pursue the mission of Neighborhood Housing Services of Richmond Inc. and their own goals for individual growth and development.